Introduction to the BPO Industry

A BPO, or business process outsourcing, is a type of business that specializes in the contracting of skilled workers for specific business responsibilities to other companies. In short, this is an industry that hires out people to companies that need them, without these other companies needing to put up the infrastructure required to house such individuals. This particular move is usually done as a cost-cutting measure, and often utilizes workers from countries outside of the hiring company’s own. Read more